What Happens After You Contact Us
Discovery Conversation
Within one business day of your inquiry, we schedule a 30 to 45 minute discovery conversation. This conversation covers the business, the specific challenge or opportunity you are addressing, the competitive landscape in your Jacksonville market, and your timeline and budget parameters. We come prepared with research on your current digital presence and your Jacksonville competitors before the call.
Proposal and Scope
If the discovery conversation confirms we are a good fit, we deliver a written proposal within five to seven business days. The proposal covers the recommended scope of work, the project timeline with defined phases and milestones, the investment, and the terms of engagement. We do not use pressure tactics or artificial deadlines, the proposal is what it is, and we give Jacksonville clients the time they need to evaluate it properly.
Project Kickoff
Once the proposal is signed and the deposit is received, we schedule a kickoff meeting and send a client onboarding package covering the information we need to start the project, the client checklist, and the full project timeline with milestone dates. From that point, the project is underway with defined deliverables at every phase and clear communication throughout.
Service Areas in Northeast Florida
Rawcut Creative serves Jacksonville and the surrounding Northeast Florida market including: Duval County (Jacksonville Beach, Atlantic Beach, Neptune Beach, Mandarin, Riverside, San Marco, Southside, Downtown), St. Johns County (Ponte Vedra Beach, Nocatee, St. Augustine, Fruit Cove), Clay County (Fleming Island, Orange Park, Middleburg), and Nassau County (Fernandina Beach, Amelia Island, Yulee).
Preparing for Your First Conversation With Rawcut Creative
The initial discovery conversation is most productive when the Jacksonville business comes prepared with a clear description of the situation rather than a list of deliverables. We want to understand what is not working about the current digital presence, what the business needs the website or marketing to accomplish, who the target buyer is and what they care about, and what the competitive environment looks like in the specific Jacksonville market being addressed. We do not need a brief or a formal presentation. A candid conversation about the business, the problem, and the goals is all the preparation required. We bring the research and the recommendations to the conversation based on what we learn.
Jacksonville businesses that come to us having already decided exactly what they want built occasionally need a conversation about whether what they have specified will actually accomplish what they are trying to accomplish. We have these conversations directly, because building to a specification that will not produce the desired outcome is not in anyone’s interest.
